The first step to arranging your upright and open MRI is to either send us the referral form from your consultant or GP, or to ask them to send it to us on your behalf.
Alternatively, if you wish to self refer, please visit our Self Referral page and download the required documents.
Once we receive your referral form, it will be vetted and protocoled by an experienced member of our clinical team. You will then be contacted by a member of our administrative team, who will ask you some simple safety questions to ensure that you are MRI safe. If they have no concerns based upon the information you provide, they will then offer to schedule you an appointment at a mutually convenient time – we can generally offer an appointment within a matter of days if you are flexible regarding timing, or within a week if you require an appointment at a specific time of day.
If you have any questions regarding the scan, please feel free to ask them at this point – if our administrative team are not able to help you themselves, they will arrange for a member of our clinical team to contact you directly.
Once you have booked your appointment, you will receive confirmation via email and SMS. If you require an appointment letter to be sent to your home address, please just ask and we will ensure you receive one shortly. If you are nervous about your appointment and would like to visit us beforehand to see the scanner, we would be delighted to accommodate you – just let a member of our team know and they will help to arrange a mutually convenient time.
On the day of your appointment, we ask that you arrive fifteen minutes prior to your appointment time to complete a registration form and safety questionnaire. If you have private medical insurance, you will be asked to provide your membership and authorisation numbers at this point, so please do ensure that you bring this information with you. Once you have been registered you will be asked to take a seat in our waiting area.
When it is time for your scan, one of our radiographers will greet you, and ask you to confirm some details. You will then be guided to a changing room with locker facilities, and asked to remove all metal items from your person. Depending on the area of your body that is to be scanned, we may also ask you to change into a gown that we will provide.You will then be offered ear plugs, and taken into the MRI suite.
Our radiographers will explain the entire process to you, and will answer any questions you have prior to commencing the scan. A friend or relative can accompany you into the MRI suite as long as they are also MRI safe. You will then be asked to either sit or stand between two magnetic plates, depending on the specific imaging that has been requested. You will be able to see out at all times, and our radiographers will be visible through a window. You will also be able to watch television for the duration of your scan – we have a selection of DVDs available, but please feel free to bring your own.
Our radiographers will communicate with you throughout your scan, and they will also be able to both see and hear you. They will even provide you with an emergency button – should you press this button at any point during your scan, they will immediately enter the room and assist you. An MRI scan is performed in ‘sequences’, each of which generally lasts only a few minutes. At the start of each sequence you will be informed of the duration, and asked to remain as still as possible. We know that this can be difficult, and if you do accidentally move our radiographers will repeat the sequence to ensure that the best possible images are obtained.
Once you have completed your MRI, our radiographers will enter the MRI suite and guide you back to your changing room and locker. If you are a private patient, they will then burn your images to a CD with an image viewer for you to take away with you. If you are an NHS or Medico Legal patient, your images will be sent directly to the referring hospital or organisation, and you will need to request a copy of the images from them should you wish to obtain a copy for your own records.
Your images will then be assigned to a specialist consultant radiologist for reporting, and the report will be completed within two working days. At this point the results will be sent to your referring medical professional, who will then arrange an appointment to discuss these results with you directly. If you have self-referred for the MRI, the report will be sent to you directly, as well as your GP.
Many thanks for all your kind care and attention during my MRI scans with you yesterday afternoon. Everyone is so helpful and calm! It made for a very smooth and efficient time.Thanks also for fitting me in at such short notice!
To all the staff at the London Upright MRI Centre: Thank you so much for your professionalism, care, and kindness.I could not have completed the Brain MRI without your preparation beforehand and care on the day.
The radiographer was absolutely lovely, so kind, reassuring and understanding. I had a bad experience elsewhere but this was stress free, easy and no problem. Reception staff were so welcoming. Thank you!
I was most impressed with all the treatment I had. I would just like to thank you all -the lady who took MRI was very nice. I had an excellent experience.
I am claustrophobic, and this is the first time I’ve been in a upright scanner. It was brilliant compared to ordinary MRIs
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We are approved by all the major private insurance providers for MRI.